Gaming is meant to be enjoyable. 9proxy provides a suite of protective tools — deposit limits, time-out periods, and self-exclusion options — to help every Bangladesh player stay in control of their experience. If it stops being fun, we are here to help.
Set a maximum daily, weekly, or monthly deposit amount on your 9proxy account. Once your chosen limit is reached, no further deposits are accepted until the period resets. Limit increases take effect after a 48-hour cooling-off period to prevent impulsive decisions.
Define how long each gaming session can last. When your time limit is reached, 9proxy will notify you and close your active session automatically. Regular break reminders help you stay aware of how long you have been playing.
Take a short break from gaming by activating a time-out on your account. Time-outs are available for periods of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account remains open but no deposits or gameplay are permitted.
For players who feel they need a longer break, 9proxy offers self-exclusion for periods of 6 months, 1 year, 2 years, or permanently. Self-exclusion is applied immediately upon request and cannot be reversed until the chosen period has fully elapsed.
Cap the maximum amount you are willing to lose within any given day, week, or month. Once your loss limit is hit, 9proxy will suspend further gameplay for that period. This tool is one of the most effective ways to keep your gaming within an affordable budget.
Enable on-screen reality check notifications that appear at regular intervals during your session — every 15, 30, or 60 minutes. Each notification shows your total time played and net result for the session, helping you make an informed decision about whether to continue.
All responsible gaming tools are available directly within your 9proxy account settings. No special request is needed for deposit limits, session limits, or loss limits — you can set and adjust these yourself at any time. Self-exclusion and permanent account closure must be requested through our support team to ensure proper processing.
Important: Increases to deposit or loss limits are subject to a mandatory 48-hour waiting period before they take effect. Decreases to limits — and self-exclusion activations — take effect immediately. This asymmetry is intentional and designed to protect players from impulsive decisions during high-risk moments.
Access the 9proxy platform and log in with your registered username and password. If you have forgotten your credentials, use the account recovery option on the login page.
Click on your username or profile icon in the top navigation area to open your account dashboard, then select "Responsible Gaming" or "Player Protection" from the settings menu.
Select from deposit limits, session time limits, loss limits, reality check intervals, or time-out periods. Enter your desired values and confirm. Your setting will be applied immediately for restrictions and after 48 hours for limit increases.
If you wish to self-exclude for 6 months or longer, contact 9proxy support at support@9proxy.club with the subject line "Self-Exclusion Request". State your preferred duration clearly. Our team will process your request and confirm activation within 24 hours.
Once your tools are active, you will receive a confirmation notification. We recommend reviewing your responsible gaming settings at least once a month to ensure they continue to match your current circumstances and gaming behaviour.
Problem gambling can develop gradually and is not always easy to recognise in yourself. The following behaviours are commonly associated with harmful gambling patterns. If you recognise several of these in your own experience, we strongly encourage you to use 9proxy's responsible gaming tools or seek external support.
Chasing losses: Placing more bets or increasing stake sizes in an attempt to recover money that has already been lost in the same session or on the same day.
Gambling beyond your budget: Spending money on gambling that was intended for rent, food, utilities, or other essential household expenses in Dhaka, Chittagong, or wherever you are based.
Losing track of time: Regularly spending more time gambling than you planned, or losing awareness of how many hours have passed during a session.
Borrowing money to gamble: Taking loans from friends, family members, or financial services specifically to fund gambling activity, or using credit to deposit.
Neglecting responsibilities: Missing work, study commitments, or family obligations because of time or money spent on gambling.
Gambling to escape: Using gambling as a way to cope with stress, anxiety, depression, relationship difficulties, or other personal problems rather than as entertainment.
Concealing gambling activity: Hiding the extent of your gambling from family members or close friends, or feeling shame or guilt about how much time or money you spend on gaming.
Inability to stop: Feeling restless or irritable when attempting to cut down or stop gambling, or making repeated unsuccessful efforts to control your gambling behaviour.
Control your total deposits over daily, weekly, and monthly periods. Helps you maintain a strict entertainment budget regardless of session results.
Place a ceiling on how much you can lose in a defined period. Once reached, gameplay is paused automatically until the period refreshes.
Step away for 24 hours up to 30 days. Your account is suspended from deposits and gameplay but remains open for review of your history.
Request a full account suspension for 6 months to permanent. Cannot be reversed before the exclusion period ends. Contact support to activate.
9proxy is an adults-only platform. If you share a device or a household with anyone under the age of 18, we strongly recommend installing parental control software to prevent minors from accessing gambling websites. The following tools are widely used in Bangladesh and internationally and are available free of charge or at low cost:
If you suspect that a minor has accessed a 9proxy account, contact us immediately at support@9proxy.club and our team will investigate and close the account without delay.
Mandatory Age Verification: Every player who registers on 9proxy is required to complete identity and age verification using a valid National Identity Card (NID), passport, or driving licence. No withdrawal is processed until age verification is confirmed. Accounts that fail to verify within the required timeframe are suspended.
Keep Your Credentials Private: Never share your 9proxy login details with anyone, including family members. Your account is personal and age-restricted to you individually. Sharing access with a minor — even unintentionally — is a breach of our Terms & Conditions and may result in account closure.
If you are concerned about your own gambling habits or those of someone close to you, do not hesitate to reach out. Contact us at support@9proxy.club with the subject line "Responsible Gaming Request" for priority handling. Our team is available around the clock, every day of the year, Bangladesh Standard Time (BST, UTC+6). All enquiries are treated with complete confidentiality.
When gaming is under control, it is genuinely entertaining. Explore 9proxy's full range of games, log in to manage your account, or read our FAQ for more information.